Frequently Asked Questions

Absolutely! Every design is customized to match your event’s colors, theme, and overall vibe. If you have inspiration photos, we love seeing them and bringing your vision to life.

Getting started is easy! Fill out the contact form on our website or complete our quick event inquiry form. Once we have your details, we’ll review your request, confirm availability, and send over next steps to get your date on the calendar.

We recommend booking as early as possible, especially for weekends and peak event seasons. That said, if your event is coming up soon, feel free to reach out — we’re always happy to check availability.

Yes. A deposit is required to secure your event date and will be applied toward your total balance. Once the deposit is received, your date is officially reserved and we begin planning your design.

Our pricing is based on the size of the design, level of customization, and event details. Custom balloon garlands are priced by the foot, backdrops are rented by style, and grab-and-go options are offered at a flat rate. We provide clear pricing upfront so there are no surprises.

Yes! Custom balloon garlands and backdrops include delivery, professional setup, and breakdown within our service area. Grab-and-go garlands are pickup only and come ready to install on your own.

We proudly serve the Austin and surrounding areas. If your event is outside our standard service area, just let us know — travel fees may apply.

Balloon décor can be installed outdoors, but weather plays a big role. Heat, wind, rain, and direct sunlight can affect balloon longevity and appearance. We’ll always do our best to plan for outdoor setups and will communicate openly if weather conditions may impact your design. In some cases, we may recommend a shaded area, adjusted setup time, or an indoor alternative to ensure the best results.

We’re two moms, best friends, and creative partners who truly love what we do. Every setup is custom, thoughtfully designed, and built with care — no rushed installs or one-size-fits-all designs. We treat every event like it’s for our own family, because that’s how we’d want to be treated too.

Fun, easy, and stress-free! We handle the details, show up on time, and make sure your setup looks amazing. From planning to install, we communicate clearly and aim to make the entire process feel simple and enjoyable — just how event planning should be.

You can reach us by filling out the contact form on our website or by submitting our event inquiry form. Once submitted, we’ll be in touch via email to follow up and help bring your vision to life.